Full-Service Email Marketing & Retention Agency

Most brands treat email like a newsletter. And every day you do, you’re leaving repeat purchases, reactivation revenue, and customer lifetime value on the table.

Netpeak's full-service email marketing agency changes that with automation, segmentation, and multi-channel campaigns across email, SMS, web push, and mobile push that keep customers buying, coming back, and spending more.

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300+
Email Marketing projects
50+
experts on board
9200+
unique marketing email templates

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Why Your Email Program Is Costing You in Repeat Revenue

Email Automation Stops at Welcome Emails and Abandoned Carts

The triggers that generate the most repeat revenue (post-purchase sequences, abandonments, VIP programs, winback campaigns) rarely get built because the basics feel like enough.
Each missing flow is a specific moment in the customer lifecycle where a buyer was ready to be nudged toward another purchase and nobody showed up.
The gap between a two-flow automation setup and a full lifecycle system isn't marginal: it's the difference between email that runs and email that compounds.

Every Subscriber Gets the Same Email

A first-time buyer, a lapsed customer, and a VIP who's ordered twelve times are receiving the same email campaigns; and none are responding the way they should.
Without segmentation built around purchase history, engagement level, and lifecycle stage, email marketing strategy plateaus and revenue per send stops growing.
The long-term cost shows up in the list: unsubscribes accumulate, engagement drops, and the audience you paid to build gets smaller with every irrelevant send.

Your Email Program Runs on One Channel

Email only reaches the people who open emails. The audience that's left (the ones who respond to SMS, push notifications, or mobile alerts) isn't hearing from you at all.
Not every disengaged subscriber has lost interest. Some just stopped opening emails while continuing to buy, browse, and respond on other channels, and an email-only program treats them all the same way.
An unopened email in a single-channel program is a dead end; there's no second attempt, no alternative touchpoint, and no way to reach that subscriber until the next campaign goes out.

The Emails You Send Don’t Hit the Inbox

Left unmanaged, unengaged contacts start damaging domain reputation, pushing campaigns into spam folders without any visible warning sign, even with the most loyal subscribers.
Most brands don't notice deliverability problems until open rates have already dropped significantly; and by that point, repairing the sender reputation can take months.
Every campaign sent to a list with poor inbox placement compounds the problem: spam folder signals tell email providers the sender isn't trustworthy, and the next campaign lands even further from the inbox.

How Our Email Marketing Services Turn Contacts Into Retention Revenue

From Two Flows to a Full Lifecycle Automation System

We audit your current email marketing automation setup and map every gap in the customer lifecycle: the post-purchase sequences, VIP programs, browse abandonment flows, and winback campaigns that should be running but aren't.
Each missing flow gets built around the specific moment it's designed to catch: a customer who just bought, a subscriber who browsed without converting, a loyal buyer who's gone quiet.
With every flow in place, revenue from email becomes predictable: every purchase, browse, and lapse triggers the right message automatically, without a manual send behind it.

Segmentation That Makes Every Email Relevant

We build audience segments around purchase history, engagement level, lifecycle stage, and behavioral data; so every subscriber receives messaging that reflects where they actually are, not where the average customer is.
Each segment gets its own content, offers, and timing; so first-time buyers get different emails than VIPs, and lapsed customers get different ones from someone who purchased yesterday.
When the message fits the recipient, more people open, more people click, and more people buy, all without increasing send frequency or list size.

One Retention System Across Every Channel

We connect email, SMS, web push, and mobile push into one coordinated retention system; so every channel works together rather than each one running independently with no visibility into the others.
Subscribers who don't engage with email get followed up on SMS or push notifications, so high-value segments that email misses stay within reach and don’t go dark instead.
With every channel sharing the same subscriber data, an unopened email automatically triggers a follow-up on SMS or push at the right moment, so no touchpoint fires blind and no opportunity gets missed.

The Technical Foundation Behind It All

Sender domain reputation determines where every campaign lands. We audit yours, identify what's pushing emails toward spam, and fix it; so the email campaigns you're already sending start reaching the people they were built for.
List hygiene gets built into the ongoing program: unengaged contacts get managed and removed before they drag down domain reputation and push future campaigns toward spam.
Fix the technical foundation and every campaign you've already built immediately performs better: more opens, more clicks, more revenue from sends that were already going out anyway.

How Our Email Marketing Services Cover Every Stage of the Customer Lifecycle

Before any campaign can run, the list has to exist (and grow). We implement sign-up forms, conversion elements, and chatbots that turn website visitors into email subscribers, then segment them from the moment they join so every follow-up is relevant from the first send.
“We help you build an audience for email marketing activities, improve your website conversion into email list subscriptions and introduce advanced segmentation practices to ensure personalized brand communication.”
Maksym Sokoliuk
Head of Email & Retention Department
New subscribers are the highest-intent contacts on any company’s list, yet most brands send them a generic welcome email and move on. Our email marketing experts build onboarding sequences that educate and engage new contacts until buying feels like the natural next step.
“The more seamless and structured experience you create for your new leads, the better the chances of them becoming regular customers. This way, one can more efficiently drive conversions for their business.”
Maksym Sokoliuk
Head of Email & Retention Department
Engaged subscribers who haven't bought yet are one well-timed email away from becoming customers. We build trigger-based conversion sequences around the specific moments that predict purchase intent (browse abandonment, repeated visits, wishlist activity) and pair them with copy and offers built to drive conversions.
“Improved lead conversion rate directly boosts sales and revenue. And that is the primary goal for most, if not all, businesses.”
Maksym Sokoliuk
Head of Email & Retention Department
Lapsed contacts aren't lost: they're an audience that already knows the brand and needs the right reason to come back. We identify disengaged segments, build reactivation campaigns around the offers and messaging most likely to re-engage them, and remove the ones who don't respond before they damage deliverability.
“Re-engaging previously active people who have already shown interest in your brand is always easier and more cost-efficient than attracting new leads.”
Maksym Sokoliuk
Head of Email & Retention Department
The most valuable customers are the ones who have already bought. We run segmented retention campaigns built around purchase history, loyalty milestones, and individual preferences; keeping existing customers engaged, buying more frequently, and spending more per order over time.
“Any efforts in customer retention will pay off with reduced digital marketing expenses and higher overall revenue. Returning customers tend to spend more as their trust in the brand grows.”
Maksym Sokoliuk
Head of Email & Retention Department

Access Our Cross-Industry Expertise to Build Email Marketing that Drives Revenue

85+ projects in E-commerce

We optimize our e-commerce clients’ marketing, shifting the focus to the channels that generate more quality leads. We launch targeted reactivation campaigns to minimize cart abandonment and convert one-time buyers into returning customers. We create tailored offers based on individual preferences and purchase history, seasonal goods selections and special occasion promos.
Learn more

We help you optimize:

Average order value
Customer lifetime value
Transaction volume
ROMI
Number of purchases/customer

14+ projects in Finance & Insurance

We dig deep to get an accurate understanding of each product’s essence and analyze use-case scenarios to build more productive communication. We create a personalized communication channel, providing your customers with useful information on services, benefits and use cases to enhance brand reputation and customer loyalty.
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We help you optimize:

CAC
ROMI
NPS
CLV
Churn rate

14+ projects in Healthcare

We ensure that email communication is handled in strict adherence to local regulations and industry standards. We provide tailored templates for essential service messages like appointment booking, doctors’ availability inquiries, feedback requests, etc. When needed, we upscale our services on time to address future challenges like seasonal disease outbreaks, epidemics, mass vaccinations, etc.
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We help you optimize:

ROMI
NPS
CLV
CSAT
Omnichannel communication

29+ projects in Information Technology

We segment the audience, use trigger newsletters and scripts to increase brand awareness and build open and trusting communication with clients, while ensuring that every email we send complies with GDPR and CAN-SPAM regulations. With automated newsletters, we help you keep your subscribers informed about new releases, features, services, etc.
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We help you optimize:

User Engagement
ROI
RPE
CLV
Brand visibility

What’s Included In Our Email Marketing Services

Email Marketing Audit Services

We audit your current email marketing software setup, providing a detailed report of your ESP account's state and settings, mailing lists, lead-collecting strategies, mistakes and growth points, along with an actionable optimization plan.

Email Marketing Automation Services

We build Email marketing automation solutions that cover conversion, customer onboarding, customer experience, reactivation, upsell and cross-sale activities, and communication.

Email Marketing Strategy

We analyze your niche, define KPIs and identify growth points to provide you with a data-based, effective and viable strategy. Plus, we forecast costs, KPI dynamics and revenues from the implementation of the strategy.

Email Marketing From Scratch

We create an ESP account, subscription forms, master email templates, trigger scripts and emails, and a content plan for the first month. In addition, we validate an existing email list and provide a detailed manual on mailings.

Custom Email Marketing Services

We offer tailored service packages that may include improving the reputation of the sending domain, adding extra communication channels like web push, mobile push, SMS or Viber, automation of mailings, and much more.

Why Our Email Marketing?

Experience Across Industries

Our experience is backed up by over 70 successful projects in more than 50 business niches including B2B, services, insurance, IT products and electronics.

Proven Technical Expertise

Our agency is an official marketing partner of Google and Meta and has certificates assigned by Amazon and Bing. We have won multiple prestigious awards and the trust of world-famous brands like Puma, Vodafone, ACER, Škoda and VICHY.

Long-Term Partnership

Both email marketing and client retention require continuous effort to achieve sustainable results. We can either guide your in-house team through the process, providing all the tools and support needed, or manage all email marketing activities set for you.

Complete Transparency

We never fail to keep our clients updated on their project’s progress, achieved goals, budget spending and every change we make to the initial plan. Our clients have direct access to our email marketing experts and regularly provide detailed reports.

Our Proprietary Marketing Tools

Serpstat is a management platform for SEO, PPC and content marketing, site audit, competitor analysis, rank tracking, keyword research, and more.
800K+ users
Including Visa, Samsung, Uber
Netpeak Checker is a multifunctional website analyzer that aggregates data from the most trusted SEO tools, search engines and databases and allows for website comparison based on 380+ metrics.
Used by industry leaders
Including Thomson Reuters, Shopify, OLX
Netpeak Spider is an SEO audit software for regular website analysis that checks its technical state and instantly detects critical issues like broken links, faulty meta tags, duplicate pages and others.
Used by industry leaders

Including Digital360 and New York Life
Our average time-to-proposal is  3 days
Request now!

Our Email Marketing Case Studies

We planned and launched an email marketing campaign for an already popular e-commerce platform, resulting in a consistent increase in sales and rapid return on investment.
Services delivered:
Custom Email Marketing Services
Partnership duration:
93+ months
Read full case
+500%
ROMI growth
+600%
revenue increase
This internet store that sells office supplies was looking to bring their business to a new level, so we developed a newsletter template and personalized triggers using CDP, resulting in a sustainable revenue increase.
Services delivered:
Email Marketing Strategy
Custom Email Marketing Services
Partnership duration:
94 months
Read full case
+440%
ROMI growth
+50%
revenue from triggers
For this leading retail network, which was looking for a way to increase the profitability of its email channel, we used mass web push notifications and gamification to increase total revenue from email campaigns, grow the email list and return all marketing investments.
Services delivered:
Email marketing audit
Email marketing automation
Partnership duration:
39+ months
Read full case
+80%
the revenue increase from newsletters
100%
ROMI in 5 months

Customer Reviews

“One of the most challenging tasks was to promote a website in our saturated niche. The Netpeak team impressed us with their depth of knowledge and ability to creatively customize advertising campaigns. We’ve got a significant increase in traffic after only a few months.”
Alexander Frolov
ATB Online Store Manager
“We approached Netpeak to bring the email channel to the next level, improve the trigger card and grow in quantitative terms. Together we made a great update to the email channel and still continue to develop it.”
Ekaterina Shipacheva
Pandora Marketing Manager

Launch your project in 14 days

1
We schedule a meeting with you within 24 hours after receiving your request.
2
During our initial meeting, you’ll share your business goals, and we’ll share details about what services we offer.
3
We’ll create a project proposal that includes the following information:
  • Market and Competitor Analysis
  • Semantic core recommendations
  • Metadata recommendations
  • Growth points
  • Estimated timelines and projected results
4
We collaborate with you to agree on project details and sign a contract.
5
Get the project off the ground.

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FAQ

Our average time-to-proposal is  3 days
Request now!

Access Our Expertise to Boost Your Revenue with Email Marketing

Kateryna Holubka
Head of Sales of Netpeak International
Get a free consultation
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