Yes, it is possible to run Google Ads for a healthcare organization, but because health is a “sensitive” category, advertising healthcare comes with strict compliance requirements. Google Ads can offer a powerful channel to attract patients who are actively searching for care, so it is worth navigating best practices for working with this platform. Knowing when and how Google allows ads can save you time, budget, and the risk of account suspension.
Cases When Google Ads Can Work for Healthcare Organizations
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General services and non‑sensitive promotion: For services like urgent care, family practice, general dentistry, or other non-regulated care, most search‑based campaigns are allowed.
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Targeting broad service keywords: Instead of targeting conditions, you focus on services (“urgent care near me,” “dental clinic in my city”).
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B2B healthcare‑to‑professional marketing: If your organization sells to licensed healthcare professionals such as medical equipment, or software, you can target those professional audiences.
Cases When Google Restricts Ads
According to the 2022 Google Safety Report, it flagged “Healthcare and Medicines” among the top enforcement categories: out of about 5.2 billion “bad ads” blocked that year, 96 million were removed. Hence, following platform’s compliance rules is a must for your promotional campaign:
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No targeting based on health conditions or sensitive data: You cannot personalize healthcare PPC ads or retarget users based on inferred or declared medical issues, treatments, or conditions.
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Restrictions on certain services and treatments: Advertisements for prescription drugs, unapproved therapies, experimental treatments, or regulated services (like addiction treatment centers) typically require special certification.
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Requirement for certification for certain segments: Telemedicine providers, online pharmacies, or any service advertising prescription‑drug related content often need third‑party certification to advertise via Google Ads.
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No misleading claims or promises: Ads must avoid guaranteed cures, miracle claims, sensationalist phrasing, or overstated outcomes. Language must remain factual and compliant.
Final Notes
|
Use Case |
Is It Allowed? |
|
General medical, dental, urgent‑care clinics; standard services |
✅ Allowed if ads avoid medical‑condition targeting and sensitive content |
|
Service‑based keywords (e.g. “dentist near me”) |
✅ Allowed — safe and compliance-friendly focus |
|
Advertising prescription drugs, restricted treatments, or telemedicine with drug services |
⚠️ Only with proper certification and following Google’s healthcare policy |
|
Targeting or retargeting users based on health conditions or treatments |
❌ Not allowed as it violates personalized health‑advertising restrictions |
|
B2B marketing to licensed healthcare professionals (equipment, software) |
✅ Often allowed (especially after recent 2025 updates) |
|
Using sensational or misleading claims (“cure”, “guaranteed results”) |
❌ Disallowed as it ads will be disapproved or suspended |
Patient10x states that some medical practices, especially clinics and hospitals, click-to-appointment conversion rates of 6–12% are achievable when using Google Search Ads. Hence, it is worth navigating the difficulties to use this promotional platform for your benefit. We at Netpeak US can create a compliant Google Ads campaign for your healthcare business in the United States that would boost your ROI and bring in new patients.
FAQ
Can all types of healthcare services advertise on Google Ads?
No. General services are usually fine, but prescription drugs, specialized treatments, or sensitive‑condition services often require special certification or may not be allowed.
Can I target ads based on people’s medical conditions or history?
No, Google prohibits targeting or retargeting individuals based on health conditions, treatments, or inferred medical data.
Is it easier to advertise if I target other healthcare professionals instead of patients?
Yes, B2B marketing (e.g. medical equipment, software) is often less restricted and can use more flexible ad targeting under recent policy updates.
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